Transforming Leukaemia UK With A Future-Proof Salesforce® NPSP Solution

The Mint® Salesforce® NPSP solution has empowered Leukaemia UK to take its donor management and fundraising strategy to the next level. By combining deep platform knowledge with strategic execution, Mint® delivered a solution that not only solved immediate challenges but positioned the charity for long-term success.

Mint® partnered with Leukaemia UK to refresh and realign its Salesforce® NPSP (Nonprofit Success Pack) platform in line with best practices. More than just a technical implementation, this project was a complete transformation, automating processes, enhancing visibility, and supporting the charity’s mission with a CRM that truly works for them.

From the outset, Mint® brought clarity and control to a system that had grown inconsistent. Our team restored and optimised core Salesforce® functionalities, ensuring LUK could make the most of powerful features like Recurring Donations, Matched Gifts, and Forecasting. By tailoring the platform to reflect how LUK engages donors, Mint® enabled structured donor journeys that drive long-term engagement and fundraising growth.

Key improvements delivered by Mint® included:

• Restored Automation and Core NPSP Settings: Re-enabled essential features for smooth, consistent operations.
• Updated Data Permissions and Ownership: Increased data security and transparency across all records.
• Enhanced Dashboards and Page Layouts: Delivered at-a-glance donor insights and real-time performance metrics.
• Retrospective Data Cleanup: Ensured clean, usable data to support confident reporting and analysis.

Thanks to Mint®’s hands-on support and expert Salesforce® knowledge, Leukaemia UK now benefits from a streamlined, scalable CRM built for the future. With greater automation, reliable reporting, and clearer donor visibility, the team can spend less time managing data—and more time delivering impact.

“Working with Mint® has been a game-changer for us. Their expertise and strategic approach have given us the tools we need to manage our donor relationships more effectively and focus on our mission with confidence.”
— Eilidh Pollard, CRM Manager, Leukaemia UK

Whether you’re a charity or  nonprofit, looking to get more from your Salesforce® platform, the Mint® Salesforce® NPSP solution offers a future-proof path to real results. Contact us today to future-proof your CRM strategy.